Frequently Asked Questions
What is the minimum order amount for an online order?
The minimum order amount may differ per restaurant and that is why this is shown at the restaurants in the overview.
At what times can I order?
The opening hours may differ per restaurant, for this we refer to the opening hours of the restaurant on our platform (overview restaurants).
How long will it take to deliver my order?
In addition to the delivery times indicated by the restaurants, we strive together to deliver between 35 to 55 minutes.
Can I reserve my order in advance?
You can place an order for delivery or delivery via the website at a desired time.
How can I pay?
You can pay in cash or via the website with: Bancontact (Mister Cash) , Mastercard ,Visa ,American express.
Are the prices the same with you as in the restaurant?
We strive to use the same prices on our website as in the restaurant. If you have any questions about this, feel free to contact the restaurant.
If my order takes longer?
Restaurants that receive an order and cannot deliver it on time are obliged to pass this on in a timely manner. This can be done by means of a text message, telephone call or e-mail.
In case of Allergies?
You have allergies and want to be sure of the ingredients used? Then we invite you to contact the restaurant in question. In the restaurant info section at the top of the menu you will find the necessary information.
Where can I download the Onlinesushi app?
The App is on the way.
Do you have any questions?
You can always contact us for questions via the contact form on the website and via email: email@example.com.